top of page

PRIVACY & INFORMATION COLLECTION POLICY

Mango Home does not sell, share, or exchange customers' personal information collected on the website with any third parties. The personal data collected will only be used internally by the company.

When you contact to register for services, the personal information that Mango Home collects includes:

  • Full name

  • Address

  • Phone

  • Email

Besides personal information, service-related information includes:

  • Tour name

  • Number of tourists

  • Tour pick-up times

SCOPE OF INFORMATION USE

The personal information collected will only be used internally by Mango Home and for one or all of the following purposes:

  • Customer support

  • Providing information related to services

  • Processing orders and providing services and information via our website at your request

We may send information about new products, services, upcoming events, or recruitment information if you subscribe to our email notifications.

Additionally, we will use the information you provide to support customer account management, confirm and execute financial transactions related to your online payments;

INFORMATION STORAGE DURATION

For personal information, Mango Home will delete this data only if the customer requests it. Customers should send an email to reservations@mangohomeriverside.com to make a request.

COOKIES

A cookie is a small information file stored on your computer's hard drive. Once you agree, the file is stored and helps analyze web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you individually. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to cater to customer needs. We only use this information for statistical analysis, and then the data is removed from the system. Additionally, cookies help us provide a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. This may prevent you from taking full advantage of the website.

UPDATES TO PRIVACY AND COOKIES POLICY

We reserve the right to change how we use cookies and collect, transmit, and process personal user information that we deem necessary. Therefore, this policy may be amended to reflect the latest changes. You may not find it the same, but you agree to check this policy each time you access the website to see the changes. Your regular use of this website indicates that you accept the terms of the Privacy Policy or any of our amendments.

LINKS

Our websites or emails may contain links to other websites. When you click these links, you have accessed a different website. Therefore, we cannot be responsible for protecting any information you provide while visiting such sites, and this Privacy Policy does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question, as their privacy policies may differ from ours.

HOW TO CONTACT US FOR INFORMATION COLLECTION AND MANAGEMENT

MANGO CRUISES TRADING - SERVICES - TRAVELLING LIMITED COMPANY

Address: Nghia Huan, My Thanh commune, Giong Trom district, Ben Tre province, Viet Nam

Hotline: +84 98 3232 197 

Email: reservations@mangohomeriverside.com

Website: www.mangohomeriverside.com

HOW USERS CAN ACCESS AND CORRECT THEIR PERSONAL DATA

Mango Home does not collect customer information via the website; personal customer information is collected via email contact for product and service orders sent to our mailbox: reservations@mangohomeriverside.com or the phone number for tour bookings, please call +84 98 3232 197.

You can contact the above email address and phone number to request Mango Home to correct your personal data.

COMMITMENT TO PROTECTING CUSTOMERS' PERSONAL INFORMATION

At Mango Home, protecting your personal information is very important; you are assured that the information provided to us will be confidential. Mango Home commits not to share, sell, or rent your personal information to anyone else. Mango Home commits to using your information only in the following cases:

  • Improving the quality of customer services

  • Resolving disputes and complaints

  • When required by legal authorities.

Mango Home understands that your right to protect personal information is also our responsibility. For queries or suggestions about Mango Home's privacy policy, please get in touch with us via the hotline at +84 98 3232 197 or email reservations@mangohomeriverside.com.

bottom of page